A - Advanced Deposit / Alarms

Advance Deposit

Once you have decided on a property, you will need to pay an ‘advance deposit’ usually equivalent to two weeks rent. Assuming that the tenancy goes ahead, this will be added to your overall deposit and lodged with Safe Deposits Scotland. If the landlord declines to grant the tenancy, it will be refunded to you. However the deposit will be forfeited if you decide not to proceed for any reason, or if you fail to provide complete and accurate information in your application.


Some of our properties are fitted with Burglar Alarms. The code will be provided to you when you collect the keys. You should change the Alarm Code at any time during your tenancy, you must let us know.

B - Broadband

Broadband Installation

If you want to install Broadband, please contact the provider of your choice.

C - Change of Tenant

Change of Tenant

Once you have entered into a tenancy agreement, you are bound by terms and conditions of that agreement until the last day of the lease. In exceptional circumstances the landlord may agree to a change of tenant during the period of the

lease. It is your responsibility to find a replacement tenant, however this tenant must be accepted by the landlord and all required paperwork and references completed, before anyone can be released from their obligations.

Please note that no change of tenancy will be allowed if there are any rent arrears on the property and a change of tenant can only take place if these is 6 months or more remaining on the lease.



You are not permitted to carry out any alterations or redecoration at the property without the Landlord’s consent. Should you wish to make any changes to the property, you must inform us in writing and wait until written permission is given by the landlord before the commencement of any work. If you do carry out alterations or redecoration permission, you will be charged for any costs associated with returning the property to its original state.

Further, we must be satisfied that the work undertaken will be done to an acceptable standard and that if tradesmen are to be used, that they are reputable and appropriately qualified to carry out such work.


We require a deposit for every tenancy, which is usually to one month’s rent unless otherwise instructed by the landlord. This deposit is subject to allowable deductions, such as cleaning costs, damage to the property caused during your tenancy, missing inventory items and any outstanding rent. Your deposit or the balance of the deposit after any deductions is refunded only after you have vacated the property.

Deposits are held by a government approved third party call Safe Deposits Scotland. Once the deposit has been lodged with them, you will be notified. Your deposit will also be returned by you by Safe Deposits Scotland once all parties have agreed to the amount to be returned.

Deposit Return

The property will be inspected at the end of the tenancy and its condition and that of any fixtures, fittings or other items provided by the landlord will be checked against the inventory which was agreed at the start of the tenancy. Deductions will be made as or if required.

It is better for us to always be in a position to return the full deposit and to help with this, you should:

  • Ensure the rent is paid up to date.
  • Make sure the property is clean.
  • Ensure all items listed on the inventory are present, in good condition and in their original location.

Towards the end of your tenancy, we will send you a ‘Move-out Information Pack’ which will provide details with regard to the process and what is required of you.